Thomas Mascaro

When you purchase the guided memoir for yourself:Click the “for me” option on the product page. Purchase quantity one Story of You per author. If you'd like to purchase more copies of your author's...

You can manage your Uncommon Goods communications, including email, SMS, and catalog subscriptions, at any time.Email subscriptionsYou can subscribe to our email newsletter on our website to receiv...

Questions are delivered via email on a weekly basis to keep your story moving. You are free to answer (or not answer) these at your own pace. You can answer prompts in any order.You may choose whic...

Once you are ready to send your book off to press, use the cover editor feature to create a custom cover for your book.Navigate to your portal dashboard and scroll to the bottom of the screen. Clic...

When purchasing as a gift for someone else:  Click the “for someone else” option on the product page. Then, click “customize.” Here, you’ll provide the recipient’s email and the date you’d like th...

While accessible on mobile, we encourage users to work with the story editor on a laptop or desktop computer for the most ease of use and best results. Your image size may bump text onto the next...

Purchase of Story of You includes access to the user portal for yourself OR yourself and your recipient, plus one printed book. Additional copies of your book can be purchased through your account ...

Whether you purchased your own account or you’ve been gifted a memoir experience, you will receive a welcome email from Uncommon Goods. Click the link to log into the portal. If you or your recipi...

If you’ve purchased the item, but have not sent your book to print, you can cancel for a refund or a credit–Within 30 days: You will receive a full refund, including shipping, to the original payme...

If you experience issues with your account, portal, or book, please contact our support team. Our regular customer service hours are from 9 AM to 11 PM Eastern Standard Time (EST) on weekdays. ...