Can I cancel my order?

There is a short window after placing your order when cancellation may still be possible before processing begins.

To check whether your order can still be canceled, visit Track & Manage Orders↗ and enter your order number and billing ZIP code.

If you’re unable to cancel your order, please contact Customer Service for assistance.

When can’t an order be canceled?

Some orders may no longer be eligible for cancellation:

• Orders already being processed
• International and custom-made orders once processing begins
• Orders that have already shipped

Orders that have already shipped may still be eligible for return.

What happens if my cancellation is successful?

If your cancellation request is successful, any charges associated with the canceled items will be refunded to your original payment method.

Still need help?

If you have questions about canceling your order, please contact Customer Service↗—we’re happy to help.