Can I cancel my order?

You cannot cancel an order yourself online. If you’d like to request a cancellation, you will need to contact Customer Service↗ as soon as possible.

There is a short window after placing your order when cancellation may still be possible before processing begins. Because orders begin processing quickly, cancellation is not guaranteed.

How do I request an order cancellation?

Contact Customer Service as soon as possible and have your order number available.

Our team will check the status of your order and cancel it if it is still eligible.

When can’t an order be canceled?

Some orders may no longer be eligible for cancellation, including:

• Orders already being processed
• International and custom-made orders once processing begins
• Orders that have already shipped

Orders that have already shipped cannot be canceled but may still be eligible for return. See How do I return an item?↗.

What happens if my cancellation is successful?

If your cancellation request is successful, any charges associated with the canceled items will be refunded to your original payment method.

Still need help?

If you have questions about canceling your order, please contact Customer Service↗—we’re happy to help.