Customer Service is here to help with questions before, during, and after your purchase.
Fastest Way to Reach Us
For the fastest assistance, use the website chat available in the bottom right corner of most pages.
Other Ways to Reach Us
You can email Customer Service↗, and we’ll respond as quickly as possible.
Call us at:
(888) 365-0056
+1 (718) 210-1200 for international callers
Customer Service Hours
We’re available every day of the year:
- Weekdays: 9:00 AM–11:00 PM ET
- Weekends: 9:00 AM–6:00 PM ET (hours may be extended around holidays)
From Black Friday through December 23, support is available 24/7.
Holiday Hours
Support is available from 9:00 AM–6:00 PM ET on:
- New Year’s Day
- Martin Luther King Jr. Day
- Memorial Day
- Juneteenth
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Eve
- Christmas Day
- New Year’s Eve
Department Contacts
If your question is best handled by another team, please use the appropriate contact option below:
For media/press inquiries or image requests, please email our PR Team↗. If you are requesting product images for editorial or publication use, please include:
- Your publication name and URL
- The products you are interested in featuring
- Your contact information
Due to the volume of requests we receive, we may not be able to respond to every media inquiry individually.
Share Feedback
We welcome your feedback↗ and appreciate you taking the time to share it with us.
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