How do I track my order?

After you place your order, you’ll receive an email confirmation with your order number within a few minutes. If you ordered a personalized item, your custom details will also be included.

Once your order ships, you’ll receive a second email with tracking information. Please allow up to 24 hours for tracking updates to appear.

You can check your order status at any time using Track & Manage Orders at the bottom of our website.

How to look up your order

• Enter your order number (without the dash)
• Enter the billing zip code used at checkout

What you’ll see

Once your order is found, you can view:

• Items purchased
• Shipping method and estimated delivery timeframe
• Current order status
• Tracking number and carrier updates

Tracking updates

• Tracking numbers are typically assigned a few hours before carrier pickup
• Carrier tracking updates usually appear by 10 PM ET (Monday–Friday)
• Weekend shipments may update after 10 PM ET on Monday
• Tracking information may take up to 24 hours to fully update

Can’t find your email?

If you can’t find your order confirmation or shipping email:

• Search your inbox for “Uncommon Goods”
• Check spam or junk folders
• Log into your account to view order history
• Or contact Customer Service for help

Need help?

If you have any questions about your order status or tracking, please contact our Customer Service team—we’re happy to help.