When will my order arrive?

Estimated delivery dates are shown at checkout based on your order, shipping method, and address.

Delivery times are generally shown in business days (Monday–Friday) and exclude federal holidays.

Saturday delivery may be available for select ZIP codes. If available for your order, it will be shown as an option during checkout.

When will my order ship?

Most orders placed before 5 PM ET on business days ship the same day. Orders placed on weekends or federal holidays typically ship the next business day.

Some items may require additional processing time before shipping, including:

• Custom or made-to-order items
• Backordered items

Estimated timelines for these items are shown on the product page and at checkout.

Where can I find my estimated delivery date?

Your estimated delivery date is available:

• At checkout
• In your order confirmation email
• Through Track & Manage Orders↗

Please allow carriers until 8 PM local time on the expected delivery date to complete delivery.

What if my tracking hasn’t updated?

Tracking information may take up to 24 hours to appear after your order ships.

Tracking updates can also pause while your package is moving through the carrier network.

For more information about tracking your order, see How do I track my order?↗

Where does my order ship from?

Most orders ship from one of our fulfillment centers:

• Brooklyn, NY
• Indianapolis, IN

Some custom or made-to-order items may ship directly from the maker.

Can I choose a specific delivery time?

We’re unable to guarantee a specific delivery time, such as morning or afternoon.

Deliveries generally occur between 8 AM and 8 PM local time.

Still need help?

If you have questions about when your order will arrive, please contact Customer Service↗—we’re happy to help.