There is a short window after placing your order when changes may still be possible before processing begins.
To check whether your order can still be updated, visit Track & Manage Orders↗ and enter your order number and billing ZIP code.
What changes can I make?
Depending on your order status, you may be able to:
- Update your shipping address
- Add or edit a gift message
- Request order cancellation
If you’re unable to make these changes through Track & Manage Orders, please contact Customer Service for assistance.
What changes can’t be made?
Some changes are not available after checkout:
- Item details such as size or color cannot be changed
- Pricing-related changes cannot be made after purchase
- Orders already being processed may no longer be eligible for cancellation
- International and custom-made orders may not be eligible for cancellation once placed
- Orders that have already shipped cannot be edited, but they may qualify for return
Still need help?
If you have questions about changing your order, please contact Customer Service↗—we’re happy to help.
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