We ship internationally to select destinations through our international checkout. Delivery options, costs, and estimated arrival times vary by destination and are shown at checkout.
For information about eligible destinations, international checkout, and payment methods, see How do international orders work?↗.
How are international orders shipped?
International orders are processed through our warehouse and shipped through our international shipping partner.
Some items, including custom or made-to-order products, may first ship from the maker to our Brooklyn warehouse before continuing internationally.
Delivery timeframes vary by destination, shipping method, and item availability. The most accurate estimate is shown at checkout.
How much does international shipping cost?
International shipping costs are calculated at checkout and depend on:
- Shipping destination
- Selected shipping method
- Order size, weight, and item quantity
You’ll see the final shipping cost before completing your purchase.
Duties and taxes are prepaid at checkout and included in your total, so no additional charges will be collected upon delivery.
Are there restrictions on international shipping?
Yes. Some items may not be eligible for international shipping, and certain destinations may restrict oversized items.
If an item cannot be shipped to your destination, you’ll be notified during checkout.
How do I track an international order?
Once your order ships, you can track it using the link in your shipping confirmation email.
You can also use Track & Manage Orders↗ by entering your order number and billing ZIP or postal code.
If your billing address does not include a postal code, please contact Customer Service for assistance.
How do I return an international order?
Start your return through Track & Manage Orders↗ using your order number and email address.
After submitting your request, you’ll receive an email with:
- Your return label
- Step-by-step return instructions
Print your label, attach it securely to your package, and include any required documentation.
International returns must be processed through Track & Manage Orders. Replacement orders are not available.
For return eligibility and special return requirements, see What is Uncommon Goods’ return policy?↗.
How do refunds work for international returns?
International returns typically take 10–14 business days to reach our Brooklyn warehouse.
Once your return is received and processed, your refund is issued to your original payment method in the same currency and exchange rate used at purchase.
- Original shipping fees, duties, and taxes are non-refundable
- Refunds typically appear within 7–10 business days after processing
- Replacement orders are not available for international orders
Still need help?
If you have questions about international shipping or returns, please contact Customer Service↗—we’re happy to help.
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