How do international orders work?

We offer international ordering to select destinations through our international checkout. Shipping availability, pricing, and payment options may vary by country.

Can I place an international order?

Yes. You can place an order to eligible international destinations.

To check availability, select your shipping destination using the country selector at the bottom of our website. If your country is listed, you can shop and proceed to checkout as usual.

What will I see at checkout?

At checkout, you will see:

• Prices displayed in your local currency
• Available shipping options and estimated delivery times
• Duties and taxes calculated and included in your total

All costs are shown before you complete your purchase.

What payment methods are accepted?

International orders may be paid using major credit cards (availability varies by country), PayPal, and Buy Now, Pay Later options where available.

Can I use an international credit card to ship to a U.S. address?

Yes. You can use an international credit card to place an order shipping to a U.S. address.

These orders are processed as standard U.S. orders, so international checkout features such as currency conversion and duties will not apply.

How should I enter my billing address?

Please use the following billing address format when checking out. This system workaround allows international payments to process correctly for orders shipping to U.S. addresses.

Billing address workaround:

• Address Line 1: Street address (e.g., 1234 Main St.)
• Address Line 2: City, Province / Region (e.g., Toronto, Ontario)
• City: Country of residence (required for processing)
• State: Use “AL” as the default state
• Zip code: Postal or zip code (e.g., H3Z 2J8)

In this format, the “City” field is used to enter your country. This is required for checkout to process correctly.

Still need help?

If you have questions about international ordering, payments, or eligibility, please contact Customer Service↗—we’re happy to help.