Why isn’t gift packaging available for my order?

Gift packaging is available for most items, but there are a few cases where it may not be offered at checkout.

When gift packaging isn’t available

• Custom-made items
• International orders
• Some oversized or heavy items that require special packaging

We work to make gift packaging available on as many products as possible. If the option does not appear in your cart, it means the item is not eligible due to size, customization, or shipping requirements.

More than 90% of our products are still eligible for gift packaging.

Still need help?

If you’re unsure why gift packaging isn’t available for your item, please contact Customer Service↗—we’re happy to help.