Perks members earn 10% back in Perks Rewards on eligible purchases. Rewards can be used toward merchandise on a future order—no points or tiers required.
You must be signed in to the account connected to your Perks membership when you place your order to earn rewards.
What purchases earn Perks Rewards?
You earn 10% back on the merchandise subtotal of eligible orders after discounts are applied.
Rewards are not earned on:
- Shipping
- Taxes
- Gift packaging
- Gift certificates
- Perks membership fees
Sale items are eligible to earn rewards.
When will my rewards be available?
Your rewards will be available about 72 hours after you place your order.
We’ll email you when they’re ready to use.
Where can I see my rewards balance?
Sign in and visit your Perks account page to see:
- Your current rewards balance
- Your rewards expiration date
Your available balance will also appear at checkout when you have rewards ready to use.
How do I use Perks Rewards?
You can apply available rewards at checkout toward eligible merchandise in your cart.
There is no minimum order amount.
If your rewards balance is greater than the eligible merchandise total, we’ll apply only what the order needs. The remaining rewards will stay in your balance for a future purchase.
Rewards cannot be used toward:
- Shipping
- Taxes
- Gift certificates
- A Perks membership
Can I use rewards with a promo code or sale items?
Yes. You can use Perks Rewards with your Perks promo code or another promo code, and you can use rewards on sale items.
Only one promo code can be used per order.
When multiple discounts or payment types apply, they are applied in this order:
- Promo code
- Perks Rewards
- Gift certificate
Rewards are calculated based on what you actually pay for eligible merchandise. This means applying a promo code or Perks Rewards reduces the amount on which you earn rewards.
Do Perks Rewards expire?
Yes. Your rewards balance expires 90 days after your most recent purchase that earns rewards.
Each new purchase that earns rewards resets the 90-day expiration period for your entire rewards balance, not just the rewards earned on that order.
We’ll send you a reminder email before your rewards are scheduled to expire.
Do I earn rewards during a Perks free trial?
Yes. You begin earning rewards with your first eligible order during your free trial.
Rewards become available about 72 hours after you place your order.
If you cancel your free trial or do not begin a paid Perks membership when the trial ends, you will lose access to any rewards earned during the trial.
What happens to my rewards if I return something?
If you return an item that earned Perks Rewards, the rewards earned from that item are deducted from your rewards balance.
If you used rewards on an order you later return, the rewards you used are added back to your balance.
If those rewards expired while you had the item, your rewards expiration date will be reset to 90 days from the date of the return.
For partial returns, your refund is applied to your original payment method first.
What happens to my rewards if I cancel my Perks membership?
If you turn off auto-renewal, you can continue using your unexpired rewards while your membership remains active through the end of your current term.
Once your membership ends, your rewards balance is no longer available to use.
If you rejoin Perks before the rewards’ original expiration date, your remaining rewards will be available again. If you rejoin after that date, the rewards will no longer be available.
Perks Rewards:
- Have no cash value
- Cannot be transferred
- Cannot be refunded
Still need help?
If you have questions about Perks Rewards, please contact Customer Service↗—we’re happy to help.
Comments
0 comments
Article is closed for comments.