Uncommon Perks is a paid 12-month membership, giving members access to benefits like unlimited free shipping and double donations to Better To Give. Find out more about Uncommon Perks here.
How and when will I receive my UncommonGoods credits?
The date that you'll receive your credits depends on the date that you signed up for Perks. Please reference the table below.
| If you signed up for Perks between... | You will receive your $5 credits on... |
| December 31, 2018 and March 29, 2019 | April 1, 2019 and October 1, 2019 |
| March 30, 2019 and June 29, 2019 | July 1, 2019 and January 1, 2020 |
| June 30, 2019 and September 29, 2019 | October 1, 2019 and April 1, 2020 |
| September 30, 2019 and December 30, 2019 | January 1, 2020 and July 1, 2020 |
Your $5 credits will be sent to the email address tied to your Perks account and are subject to 30-day expiration.
Are there any restrictions on the free shipping benefit? Does it apply to all items and orders?
Free Standard (3-5 day) shipping applies to all orders shipped to a US address (including Alaska and Hawaii). This includes all items, big and small. Perks benefits currently apply to Standard shipping speeds only.
What's your return policy?
You can return any non-customized item for any reason at any time, with or without an Uncommon Perks membership.
What is Better to Give?
At checkout, we donate an optional $1 to the non-profit partner of your choice (at no cost to you). For Perks members, we’ll double that donation on your behalf. Learn more about our non-profit partners here.
How do I cancel my membership? What is the refund policy?
To cancel your Perks membership, email Customer Service at perks@uncommongoods.com. We’ll fully refund your membership fee if you cancel within 30 days of signing up, and have not placed any orders using your Perks shipping benefits.
Will my annual membership be renewed automatically?
Your membership is automatically set to renew after 12 months, and we’ll send you a reminder prior to renewal. You can cancel your membership or turn off auto-renewal at any time by contacting Customer Service at perks@uncommongoods.com.
Need more help? Send a request here, call +18883650056, or email us at help@uncommongoods.com.
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