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While accessible on mobile, we encourage users to work with the story editor on a laptop or desktop computer for the most ease of use and best results. Your image size may bump text onto the next...

Whether you purchased your own account or you’ve been gifted a writing experience, you will receive a welcome email from Uncommon Goods. Click the link to log into the portal. If you have set up a...

If you’ve purchased the item, but have not sent your book to print, you can cancel for a refund or a credit–Within 30 days: You will receive a full refund, including shipping, to the original payme...

If you experience issues with your account, portal, or book, please contact our support team. Our regular customer service hours are from 9 AM to 11 PM Eastern Standard Time (EST) on weekdays. O...