Catie Kartje

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Articles

Recent activity by Catie Kartje Recent activity Votes
  • How to achieve best book results

    While accessible on mobile, we encourage users to work with the story editor on a laptop or desktop computer for the most ease of use and best results. Your image size may bump text onto the next...

  • Activating and managing your account

    Whether you purchased your own account or you’ve been gifted a writing experience, you will receive a welcome email from Uncommon Goods. Click the link to log into the portal. If you have set up a...

  • Return policy

    If you’ve purchased the item, but have not sent your book to print, you can cancel for a refund or a credit–Within 30 days: You will receive a full refund, including shipping, to the original payme...

  • How to contact support

    If you experience issues with your account, portal, or book, please contact our support team. Our regular customer service hours are from 9 AM to 11 PM Eastern Standard Time (EST) on weekdays. O...