Catie Kartje

Use your dashboard to view all available prompts, track completed prompts, and manage your story's progress.Click the section names to see all questions within a section and your progress answering...

When you purchase Story of Us for yourself:Click the “For Me + My Partner” option on the product page. Purchase quantity one Story of Us. If you'd like to purchase more copies of your final book, y...

Once you are ready to send your book off to press, use the cover editor feature to create a custom cover for your book.Navigate to your portal dashboard and scroll to the bottom of the screen. Clic...

Questions are delivered via email on a weekly basis to keep your story moving. You are always free to answer (or not answer) these at your own pace. You can answer prompts in any order.You may choo...

When purchasing Story of Us as a gift for another couple: Click the "For Another Couple” option on the product page. Then, click “customize.” Here, you’ll provide a recipient email and the date yo...

Purchase of The Story of Us includes access to the user portal for your partner/yourself or a recipient, plus one printed book. Additional copies of the final book can be purchased through the acco...

While accessible on mobile, we encourage users to work with the story editor on a laptop or desktop computer for the most ease of use and best results. Your image size may bump text onto the next...

Whether you purchased your own account or you’ve been gifted a writing experience, you will receive a welcome email from Uncommon Goods. Click the link to log into the portal. If you have set up a...

If you’ve purchased the item, but have not sent your book to print, you can cancel for a refund or a credit–Within 30 days: You will receive a full refund, including shipping, to the original payme...

If you experience issues with your account, portal, or book, please contact our support team. Our regular customer service hours are from 9 AM to 11 PM Eastern Standard Time (EST) on weekdays. O...