What taxes and additional fees apply to my order?

Sales tax and certain state-mandated delivery fees may apply to your order depending on your shipping address and local laws.

How is sales tax calculated?

Sales tax is calculated based on your shipping address and applicable state and local tax laws.

Sales tax rates vary by location, and some states may also tax shipping, gift packaging, or Perks memberships.

If sales tax is not collected at checkout, your purchase may still be subject to state use tax.

What is a retail delivery fee?

Some states require a separate retail delivery fee on qualifying orders. These fees are required by law and are separate from sales tax.

Retail delivery fees:

• Apply only to eligible orders based on state regulations
• Are set by each state and may change over time
• Are not refunded when merchandise is returned

Minnesota requires a $0.50 retail delivery fee on qualifying transactions of $100 or more.

For more information, see Minnesota Department of Revenue: MN Retail Delivery Fee↗

Colorado also requires a retail delivery fee on eligible deliveries made by motor vehicle when the order includes taxable tangible personal property.

For more information, see Colorado Department of Revenue: CO Retail Delivery Fee↗

How do I place a tax-exempt order?

We do not currently offer a tax-exempt option at checkout.

If you are tax-exempt, you may request a sales tax refund after placing your order.

To request a refund:

1. Contact Customer Service.
2. Provide your order number.
3. Include a PDF copy of your tax-exempt certificate.

Once received, we’ll review your request and process a refund if applicable.

Still need help?

If you have questions about sales tax, retail delivery fees, or tax-exempt orders, please contact Customer Service↗—we’re happy to help.