cszendeskadmin

A gift message you can email, text, or print!

1. Help Center
2. Placing an Order

If your gift is not going to arrive on time, we've got you covered! You can email, text, or print a message for your gift recipient to let them know that a package of awesomeness is on the way. Cli...

• cszendeskadmin
• Edited August 31, 2022 04:11
• 1 follower
• 0 comments
• 0 votes

Using your Uncommon Perks free shipping benefit

1. Help Center
2. Uncommon Perks

  What is Uncommon Perks and how do I get it? With Uncommon Perks, you get unlimited Free Shipping (and other good stuff) for the year! Click here for more details.  To become a Perks member, simp...

• cszendeskadmin
• Edited November 12, 2022 23:43
• 1 follower
• 0 comments
• 5 votes

Adding items to orders

1. Help Center
2. Order Status, Tracking & Changes

Once an order is placed, we are unable to add items or gift boxes to the order. We are also unable to swap one item for another (such as a red bowl for a green one). Instead, you can cancel your or...

• cszendeskadmin
• Edited August 27, 2022 21:05
• 1 follower
• 0 comments
• 1 vote

How to redeem your Uncommon Credit or Gift Certificate

1. Help Center
2. Placing an Order

You can add your Uncommon Credit from your shopping cart, prior to checkout! Simply click the shopping cart icon in the top right corner and enter your credit at the bottom of your cart: You can a...

• cszendeskadmin
• Edited September 22, 2023 12:17
• 1 follower
• 0 comments
• -2 votes

When will my order be delivered?

1. Help Center
2. Shipping & Returns

We message expected delivery dates when you select your shipping option in checkout, throughout the rest of the checkout process, in the order confirmation email, and on the track/manage order page...

• cszendeskadmin
• Edited May 12, 2022 15:08
• 1 follower
• 0 comments
• -7 votes

Order seems to be stuck in transit

1. Help Center
2. Order Status, Tracking & Changes

  We've been noticing that most carriers (USPS, FedEx, Newgistics, UPS, etc) aren't scanning packages as frequently as they normally do. Some packages will appear to be stuck in a single location f...

• cszendeskadmin
• Edited September 03, 2022 04:23
• 1 follower
• 0 comments
• -6 votes

When will my order ship?

1. Help Center
2. Shipping & Returns

Most orders leave our warehouse within 2 - 5 business days. Orders placed with Expedited or Express shipping will leave our warehouse even faster. We'll email you tracking as soon as it's available...

• cszendeskadmin
• Edited June 09, 2023 13:52
• 1 follower
• 0 comments
• -9 votes

Your Perks membership renewal & renewal fees

1. Help Center
2. Uncommon Perks

Auto Renew & Renewal Fees: Your membership is automatically set to renew 12 months after you enter into a paid membership, unless you joined directly after your free trial, in which case you will b...

• cszendeskadmin
• Edited July 10, 2023 15:11
• 1 follower
• 0 comments
• -25 votes

Cancelling your Perks membership

1. Help Center
2. Uncommon Perks

I don't have an Uncommon Goods account. Can I cancel my Perks free trial online? Yes, but you need to complete your Perks account setup in order to cancel your membership online. When you sign up ...

• cszendeskadmin
• Edited April 26, 2023 20:53
• 1 follower
• 0 comments
• -81 votes

Uncommon Perks & Perks Credits

1. Help Center
2. Uncommon Perks

What are Perks? Uncommon Perks is a paid 12-month membership, giving members access to wonderful benefits like Unlimited Free Shipping, Uncommon Goods credits and double donations to our Better to ...

• cszendeskadmin
• Edited June 09, 2023 13:44
• 1 follower
• 0 comments
• 5 votes