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Jennifer Grim

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  • Shipping options and costs

    Our shipping prices are based on the value of the items in your order and on the service level you choose. When calculating your total shipping time, please keep in mind that the day the package is...

  • Our return policy

    Simply put, we stand behind our items and we don’t put time limits on returns. How many retailers can say that they have a forever return policy? To start your return online and print a free return...

  • Delivery information

    We primarily use USPS and FedEx. Orders shipped with Economy service are typically delivered by USPS. We use a regional carrier called OnTrac for some of our orders shipping to the western portion ...

  • Where do you ship from?

    We have two main shipping locations; Brooklyn, NY and Sparks, NV. A small percent of our orders, generally customized items, ship directly from the artist to the customer. If you need any help pick...

  • What does the gift box look like?

    Gift boxing costs $4.95 per box, and there is no additional charge for gift boxing more than one item in a box Our gift boxes are navy blue and made from 28-point recycled kraft paper and are ti...

  • International Shipping FAQs

    What are my international shipping options? Below is a summary of delivery expectations for our international orders. You will be quoted a specific delivery promise at the time of checkout that is ...

  • Introducing Uncommon Perks

    Uncommon Perks is a paid 12-month membership, giving members access to benefits like unlimited free shipping and double donations to Better To Give. Find out more about Uncommon Perks here. How and...

  • Payment options

    Your payment options are: All major debit/credit cards (Visa, MasterCard, American Express, Discover) Prepaid cards that cover the whole payment of your order PayPal Checks and money orders Uncomm...

  • Return instructions

    We've made returning things even easier! To start your return online and print a free return label follow the steps listed below. Create a return online: 1. Go to our Order Lookup page. 2. Enter yo...

  • Price adjustment

    We offer a one-time price adjustment if an item is marked down within thirty (30) days of the date on your purchase. To request a price adjustment, please call 888-365-0056, or send us an email at ...