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Jennifer Grim

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  • Return instructions

    We've made returning things even easier! For orders that shipped within the U.S. follow the steps below and start your return online and print a free return label. For orders that shipped outside o...

  • Sales tax

    Sales tax is charged on all orders shipping to US states, excluding Missouri.  We are not obligated to, and do not, collect state-specific sales tax unless collection or reporting is required by la...

  • Order history

    First, log into your account from our homepage here. Click on the blue person icon to get started!  Once you are logged in, click on view account to get to your order history.    You'll be taken ...

  • Is the Uncommon Goods logo on the shipping box?

    Many of our boxes will have Uncommon Goods branding printed on the box, and we do use branded packing tape to seal most of our boxes. Some items will ship in boxes that come from our vendors, and t...

  • Payment options

    Your payment options are: All major debit/credit cards (Visa, MasterCard, American Express, Discover) Afterpay  (please note: Afterpay is not available for drop ship or back ordered items) Apple P...

  • Packing material

    Uncommon Packaging: The Basics We get a lot of questions from our customers about our packaging and the amount of packing materials we use. Sustainability and customer service are at the heart of o...

  • Shipping and delivery time frames

    Most of our items are in-stock and ship quickly. Once you begin the checkout process and enter your shipping address, you'll be able to see the shipping costs and select your shipping method. Once ...

  • Shipping options and costs

    Our shipping prices are based on the value of the items in your order and on the service level you choose. When calculating your total shipping time, please keep in mind that the day the package is...

  • What does the gift box look like?

    Above is a picture of our gift box! A brown box with 'Uncommon Goods' printed on the top and a multi-colored ribbon encasing it, our gift box is a great option if you're looking for that little ex...

  • How do I know if the item I want is in stock?

    Most of our items are in-stock and ready to ship. Some of our items are on backorder, sold out, or discontinued and sold out. We'll explain these statuses below. Backorder Occasionally, items are o...