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Jennifer Grim

  • Total activity 188
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Activity overview

Latest activity by Jennifer Grim
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    Jennifer Grim created an article,

    When will my order ship?

    Orders will ship at least 1 business day before the expected delivery date(s) cited in checkout. If you've already placed your order, you can use our Order Lookup page, enter your order number (123...

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    Jennifer Grim created an article,

    Printable gift card

    You've found the perfect customized or personalized gift for someone but it won't be ready in time for the big event. No worries, we've got you covered with a printable gift card that can be given ...

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    Jennifer Grim created an article,

    Using your Perks membership for free shipping

    Once you've signed up for Perks, you're ready to start shopping and taking advantage of that free shipping! Here are some tips to help you out: 1. Make sure that you're logged in before you start s...

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    Jennifer Grim created an article,

    Adding items to orders

    Once an order is placed, we are unable to add items or gift boxes to the order. We are also unable to swap one item for another (such as a red bowl for a green one). Instead, you can cancel your or...

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    Jennifer Grim created an article,

    How to redeem a credit or gift certificate

    After you're done shopping, head to checkout. When you get to the payment section, click on "Uncommon Credit or Gift Certificate"             When this section expands, you can enter your credit or...

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    Jennifer Grim created an article,

    When will my order be delivered?

    We message expected delivery dates when you select your shipping option in checkout, throughout the rest of the checkout process, in the order confirmation email, and on the view/manage order page....

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    Jennifer Grim created an article,

    Contact us via phone

    Sometimes you just need to speak to a human. Give us a call at 888-365-0056 and we'll help you out!

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    Jennifer Grim created an article,

    Order seems to be stuck in transit

    We've been noticing that most carriers (USPS, FedEx, Newgistics, UPS, etc) aren't scanning packages as frequently as they normally do. Some packages will appear to be stuck in a single location for...

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    Jennifer Grim created an article,

    When will my order ship?

    Most orders leave the warehouse within 2 - 5 business days. Orders placed with Expedited or Express shipping will leave our warehouse even faster. We'll email you tracking as soon as it's available...

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    Jennifer Grim created an article,

    Renewing your Uncommon Perks membership

    Your membership is automatically set to renew 12 months after you enter into a paid membership, and we'll send you a reminder prior to renewal. You can cancel your membership or turn off auto-renew...