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Jennifer Grim

  • Total activity 178
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Activity overview

Latest activity by Jennifer Grim
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    Jennifer Grim created an article,

    Using your Uncommon Perks for free shipping

      With Uncommon Perks, you get unlimited free shipping (and other good stuff) for the year!  Click here for more details.  Once you've purchased your Perks membership, you'll be ready to start shop...

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    Jennifer Grim created an article,

    Adding items to orders

    Once an order is placed, we are unable to add items or gift boxes to the order. We are also unable to swap one item for another (such as a red bowl for a green one). Instead, you can cancel your or...

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    Jennifer Grim created an article,

    How to redeem your Uncommon Credit or Gift Certificate

    You can add your Uncommon Credit from your shopping cart, prior to checkout! Simply click the shopping cart icon in the top right corner and enter your credit at the bottom of your cart: You can a...

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    Jennifer Grim created an article,

    When will my order be delivered?

    We message expected delivery dates when you select your shipping option in checkout, throughout the rest of the checkout process, in the order confirmation email, and on the track/manage order page...

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    Jennifer Grim created an article,

    Order seems to be stuck in transit

      We've been noticing that most carriers (USPS, FedEx, Newgistics, UPS, etc) aren't scanning packages as frequently as they normally do. Some packages will appear to be stuck in a single location f...

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    Jennifer Grim created an article,

    When will my order ship?

    Most orders leave our warehouse within 2 - 5 business days. Orders placed with Expedited or Express shipping will leave our warehouse even faster. We'll email you tracking as soon as it's available...

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    Jennifer Grim created an article,

    Uncommon Perks membership renewal & your renewal fee

    Your membership is automatically set to renew 12 months after you enter into a paid membership, and we'll send you a reminder email prior to renewal and membership renewal fee charge. If you did no...

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    Jennifer Grim created an article,

    How to cancel your Uncommon Perks membership or Free Trial

    You must complete your Uncommon Perks account setup to cancel your Perks membership or Perks Free Trial online. You can complete your Perks account setup from the Perks Welcome email.  If you prefe...

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    Jennifer Grim created an article,

    Uncommon Perks & Perks Credits

    Uncommon Perks is a paid 12-month membership, giving members access to benefits like unlimited free shipping and double donations to Better To Give. Find out more about Uncommon Perks here. Are the...

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    Jennifer Grim created an article,

    Shipping to multiple addresses

    STEP 1: CLICK ON 'SHIP TO MULTIPLE ADDRESSES' Once you're finished shopping and you've entered any necessary gifting options, head to checkout. If you need to send your items to different addresses...