Customer Service
Uncommon Perks
Placing an Order
- Adding gift options
- Corporate Gifts
- Redeeming a credit or gift card
- Discounts and sales
- Gift cards
- Gift receipts
Product Information
Order Updates and Tracking
- Making changes to an order
- Checking the status of an order
- Confirmation email and tracking
- Order is late or not delivered
- Order pickup
- Tracking hasn't been updated
Returns and Shipping
- Reporting an order problem
- Return policy
- Shipping options and costs
- Carriers and delivery information
- Return instructions
- Ship later
International Orders
Accounts and Wish Lists
Better to Give and Donations
Experiences
Marketing and PR
- Our guiding principles
- Affiliate program
- B Corporation
- Catalog subscriptions
- Contact our PR team
- Email & SMS subscriptions