We aim to ship nearly all orders the same business day if they're placed before 5 PM EST. Just a heads up, orders made on weekends or holidays will be shipped the next business day.
If your items are coming directly from the maker or are backordered, they might take a bit longer. You can find the expected shipping date on the item page and during checkout. We'll make sure to inform you if you've selected one of these items before you complete your order.
During the holiday season, we recommend ordering as early as possible. Our carriers work hard to deliver on time, but sometimes unexpected issues can arise, which may cause delays.
We'll send you tracking information as soon as it's ready. Once your order leaves our warehouse, tracking will be updated within 24 hours. There might be times when it seems like your package isn't moving, but rest assured, all orders will arrive by the promised date at checkout.
If you've already placed an order, you can use the track & manage orders link at the bottom of our website. Just enter your order number and billing zip code. Alternatively, you can sign into your Uncommon Goods account and choose 'Track & Manage Orders' or 'Order History' to see your tracking information.
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