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Customer Service Hours

• Our regular customer service hours are from 9 AM to 11 PM Eastern Standard Time (EST) on weekdays. On weekends, we adjust our hours a bit, offering support from 9 AM to 9 PM EST. 
• During the holiday season from Black Friday to December 23, our customer service team will be available 24/7.
• For more detailed information about our customer service hours, including a full breakdown of our holiday hours, please click here. This resource will give you all the specifics you need about when you can reach us.

Chat is the easiest way to get in touch with us. You can find the chat feature in the lower right-hand corner of our website, allowing for real-time communication so your questions can be addressed quickly.

If you prefer to reach our customer service team via email, you can send your inquiries by clicking here, or emailing help@uncommongoods.com - our team is committed to responding to your emails as promptly as possible, providing you with the help you need.

If you'd like to speak directly with someone on our team, feel free to call us at 888-365-0056 or +1 (718) 210-1200. Our representatives are here to help with any issues or questions you may have, ensuring a personal touch to your customer service experience.