Contact us

Need additional assistance? We're always here to help!

Track & Manage Your Order:

Click here to view your order details, make changes to your order, cancel your order, report a problem, or start a return.

Note: There is a short window of time in which you can cancel or make changes to an order. Some custom orders cannot be changed once submitted. To learn more about canceling your order or making changes to your order click here. 

Customer Service:

For fastest service, chat with us online.

Chat: Link located at the footer of our site: 

Email: help@uncommongoods.com

Phone: 888-365-0056 or +1 (718) 210-1200

Business Operating Hours: 

We're here every day of the year from 8am-midnight ET Monday through Friday and 8am-11pm ET on weekends. 

Starting November 24 through December 23 we are available 24 hours a day.

Click here for even more details and a breakdown on our holiday hours. 

Need to get in touch with our Marketing team?
Click here for details.