As a business specializing in one-of-a-kind, hand-made merchandise, we don’t offer free shipping or site-wide promotions or discounts. However, we frequently add new items to our Sale section, and these items are discounted between 10% and 60% off of the original price.
Coupon sites will sometimes post discount codes for UncommonGoods, but we are not running any promotions or discounts. Since we can’t control what people post on the Internet, we rely on our marketing team and on our customers to notify us of websites that are falsely advertising discount codes. We then ask the source to remove those fraudulent codes from their website. If you have found such a code online, please email help@uncommongoods.com with a link to the website, and you'll earn our heartfelt thanks for helping us curb this problem. Note that the Source Codes on the back of our catalogs do not provide discounts and are merely for tracking purposes for our marketing team.
In a marketplace overrun by mass-produced goods, UncommonGoods was founded on the idea that we would opt to sell as many handmade, unique, and one-of-a-kind items as possible. We love that our customers crave unique and well-crafted merchandise that cant’ be found at huge retailers who offer deep discounts by buying in bulk. We're also proud that more than half of the items we sell are made in the USA and a large number of items made overseas are supporting communities in developing countries. It’s also important to us to hire locally and we insist on paying our team members a living wage, not just minimum wage. This also means that the person taking your phone call, answering your emails, selecting products for our website, designing our website, and shipping your order lives here in the NYC metro area.
So while we don't offer free shipping and we steer clear of offering discount codes, we hope that we’re still your go-to source when you're looking for a perfect handmade gift for that special someone in your life. What sets UncommonGoods apart from the larger retailers out there is the quality and uniqueness of the items we sell and the way we treat our customers.
We love our customers and hope you’ll shop with us soon!
Sincerely,
Jennifer Grim
UncommonGoods Director of Customer Service
jen@uncommongoods.com / help@uncommongoods.com
888-365-0056
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