Return instructions

We've made returning things even easier! To start your return online and print a free return label go to our Returns Page. 

Create a Return Online:

1. Visit our Returns Page.
2. Enter your order number (including the dash and following number(s)) and zip code.
3. Gift recipients can select “Return a gift” and the purchaser will not be notified. 
4. Check the box next to the item(s) that you’d like to return.
5. Choose the reason for your return and a refund method. 
6. Enter the email address where we’ll send a confirmation and pre-paid return label, then submit your return. 

Shipping your return:

1. Pack your items securely. Include your packing slip (not required).
2. Use the USPS prepaid return label to send your return back to us.
3. Drop your package off at any USPS office, give the box to a USPS Postal carrier, or put it in your mailbox.
4. We'll process your return based on the information you selected online and on your return confirmation.

Check out our Return Policy to see more information about returning an item to us.

Need help with your return? Call +18883650056 or email us at help@uncommongoods.com.