Product recalls

Recalled in January 2023:

The below recall notice has been posted by our vendor, Selfie Craft Co. Uncommon Goods is available for any additional assistance at 888.365.0056 or help@uncommongoods.com.

We are very sorry for any inconvenience this may have caused and appreciate that children may be disappointed that their pajamas will have to be destroyed. For this reason, we will be offering customers a refund.

FAQs

These pajama sets fail to meet the tight-fitting sizing requirements for the USA and pose a risk of burn injury.

No, sorry, please stop using the garments immediately and destroy them

Cut the top in half, both horizontally and vertically, and take a photo. Cut the bottoms in half, both horizontally and vertically, and take a photo. The destroyed pajamas can be disposed of at a local landfill site for recycling.

This will be refunded directly via Selfie Craft Co. Visit https://www.selfieclothing.co.uk/us-pajama-recall/ where you will be able to fill out the form and upload the relevant information required. Refunds will be via PayPal only.

Please email info@selfiecraft.co.uk or call toll free 1 (800) 423-4618 Monday to Friday 9am - 12pm EST. Please note that Selfie Craft Co is a UK based company.

 

Recalled in January 2022:

Veggie Lover's Cooking Kit Recall 

Sesame Soy spice packet 1.5 oz Packet UPC:745559665002 with expiration date of 12/2/2022 

This recall has been initiated due to the possibility that the product may contain undeclared wheat. People who have an allergy or severe sensitivity to wheat run the risk of serious or life-threatening allergic reaction if they consume these products. These spice packets were part of the Veggie Lover’s Cooking Kit that was distributed online by Uncommon Goods. This product did not go onto retail shelves and was only sold online through Uncommon Goods. The product was packaged in 1.5oz resealable foil pouches. These pouches were then packaged in a box with other varieties of spices to comprise the Veggie Lover’s Cooking Kit.

There have been no illnesses reported to date.

The recall was initiated after it was discovered that wheat was not listed as an internal ingredient of the dried soy sauce, one of the ingredients in the spice packet. Subsequent investigation indicates that the problem was caused by a change in supplier/brand of dried soy sauce that is used in the production of this product. Customers with wheat allergies who purchased this product should discard it immediately.

Item will be replaced with a Wheat Free Alternative Sesame Soy Packet By calling 888.365.0056 or emailing help@uncommongoods.com.

 

This recall is being made with the knowledge of the Food and Drug Administration.

 

Recalled in May 2020:

Poppin’ Cobs Popcorn 10 Pack Microwave Bag Recall

In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Fully Popped LLC
is voluntarily recalling Poppin’ Cobs Popcorn 10 Packs with a “Best By” date of 042121 sold
between 09/25/2019 and 01/20/2020. We have received reports that the paper bags used to
pop our "Poppin’ Cobs Popcorn 10 Pack” have a potential to catch fire in the microwave, posing
a fire and a burn hazard. Customers affected by this recall can receive free replacement bags
by sending a picture of the affected unit with the date code being cut open and disposed.
We request that you email the following to your customers who purchased the product within the
listed time period.

Poppin’ Cobs logo and “Microwave Instructions” in black ink printed on the outside of the bag. These bags were included in the Poppin’ Cobs on the cob popcorn 10 packs with a “Best By” date of 042121 sold between 09/25/2019 and 01/20/2020. Poppin’ Cobs requests consumers stop using these bags and contact them for replacement bags at no charge.

To request replacement bags, please use the link below and complete the free online order.
https://www.poppincobs.com/products/replacement-bags

Thank you for your cooperation and understanding. 

 

Recalled in March 2018:

Uncommon Goods is voluntarily recalling the Shattered Glass Ceiling Bracelet and is reaching out to customers who purchased or received the Shattered Glass Ceiling Bracelet in 2017 and 2018, to provide them with information about this voluntary recall. 

Due to a potential safety concern, if the Shattered Glass Ceiling Bracelet is broken or damaged and worn or handled.

Please STOP wearing the Shattered Glass Ceiling Bracelet and safely dispose of the item.

Why is UncommonGoods conducting a voluntary recall?

All of our suppliers are required to provide complete information regarding materials used to make their product and certify that all of those materials are fully compliant with all applicable state and federal law including product safety laws.  This was done with the Shattered Glass Ceiling Bracelet from the outset, but we developed some concerns based on later discussions with the supplier.  When we developed these concerns, we immediately suspended sales of the bracelet and investigated these concerns with the supplier.   

We will begin selling a new version of the Shattered Glass Ceiling Bracelet, which has been rigorously tested, sometime during the summer of 2018.

Is it possible to receive a replacement product?

At this time we will not be able to offer a replacement.

Do I have to return my bracelet?

There is no need to return the bracelet to us. Please safely dispose of the item.

How do I receive my refund for the bracelet?

If you have questions about the product or if you would like to receive an UncommonGoods’ refund or Gift Certificate for your purchase or gift, please contact our Uncommon Goods customer service team who is knowledgeable about this product at 888-365-0056 or at help@uncommongoods.com. 

 

Recalled in January 2017:

The manufacturer, Curio, is recalling the Splyt Light product in cooperation with the U.S. Consumer Product Safety Commission because modular lamp pieces can crack during assembly and the lamp bases have faulty wires, posing a shock and fire hazard.

Please STOP USING THE SPLYT LIGHT even if the lamp has been used without incident, RETURN the product, and follow the instructions below to obtain a refund or a free replacement of an updated version. If you have given the Splyt Light to someone else, contact that person, inform them of the recall, and ask that he or she return the lamp.

You can identify the product by the brand name and model that are printed on the box in which the products were shipped. The Splyt Light modules include the Table Starter Kits, Hanging Starter Kits, Expansion Kits and Tri-bases. The kits include large and small Y-shaped fixtures, a round-metal base and 8x10 watt globe E12 light bulbs.

IMPORTANT REFUND INSTRUCTIONS: Please follow these steps to obtain a full refund of the purchase price, including original shipping and handling and applicable sales tax to your original payment method, or a free replacement of the lamp:

 

• Immediately stop using the Splyt Light and pack all parts for shipment. DO NOT SHIP THE BULBS – please dispose of the bulbs included with the Splyt Light.
• Contact UncommonGoods customer service at 888-365-0056 for a return label OR to request a free replacement. We can be reached from 8 am to 12 am Eastern Time, Monday through Friday, and 8 am to 11pm Saturday and Sunday. You may also email UncommonGoods at productsafety@uncommongoods.com and be sure to include your name and order number. Once the return has been processed, if you elected to receive a refund it will be issued within 3 weeks; if you elect to receive a free replacement, the replacement will be shipped to the address you provide when the manufacturer has completed production of the updated lamp in summer 2017.

We are sorry to deliver this disappointing news and apologize for any inconvenience this situation may cause you. If you have any questions, please call UncommonGoods customer service at 888-365-0056.

 

Recalled in early 2014:

We were notified by our supplier that the Volume Control Pacifier may come apart and the knob may come off. This could pose a choking hazard. Please STOP using this product if it is already in use, DO NOT USE the product and DO NOT give it as a gift. This is the only Fred and Friends pacifier that UncommonGoods has sold. 

Our supplier has reported this product defect to the Consumer Product Safety Commission (CPSC). 

In addition to the refund from the manufacturer, Uncommon Goods is offering a $5 gift certificate to the purchaser of the Volume Control. To claim this gift certificate, please email recall@uncommongoods.com with the following information: 

Subject line: $5 Gift Certificate 
Body of the email: My name is (first and last name) and I am a purchaser of the Volume Pacifier. I would like to receive the $5 Gift Certificate via (email or mail) and it can be sent to (enter email address or mailing address).

If you are unable to email us, please call us at 888-981-4378. Someone will be available to answer your call between 8am and 11pm each day.

You may contact Fred and Friends directly at 855-346-6372 or contact UncommonGoods at recall@uncommongoods.com or 888-981-4378  if you have additional questions.

For more information about returning a recalled pacifier, please click here.

All of us at UncommonGoods want to let you know how sorry we are to deliver this disappointing news.

 

Recalled in early 2013:

UncommonGoods is voluntarily recalling Musical Wine Glasses. We are reaching out to customers who purchased or received the Musical Wine Glasses in 2012 to provide them with information about this voluntary recall. As of September 2013 we began selling a new version of the Musical Wine Glasses, which have been rigorously tested and are certified to be lead-free.

Why is Uncommon Goods conducting a voluntary recall?

All of our suppliers are required to provide complete information regarding materials used to make their product and certify that all of those materials are fully compliant with all applicable state and federal law including product safety laws.  This was done with the Musical Wine Glasses from the outset, but we developed some concerns based on later discussions with the supplier.  When we developed these concerns, we immediately suspended sales of the glasses and had samples tested at an independent laboratory.   When the results of those tests were inconclusive in supporting the claims originally made by the supplier concerning product content, we asked the supplier to provide additional support for its claim that the glasses it sold to us were in compliance with state and federal requirements.  The supplier has promised to provide that information but to date has failed to do so.  As a result, in order to continue to meet our commitment to you, our customer, we believe it is important to provide you with the enclosed information and the opportunity to return the product.  

Is it possible to receive a replacement product?

At this time we will not be able to offer a replacement.

Do I have to return my wine glasses?

The recall is voluntary and you are free to keep your wine glasses if you choose to do so.

What is California Proposition 65?

Proposition 65 (formally titled "The Safe Drinking Water and Toxic Enforcement Act of 1986") is a California law passed by direct voter initiative in 1986 by a 63%-37% margin. Its goals are to protect drinking water sources from toxic substances that cause cancer and birth defects and to reduce or eliminate exposures to those chemicals generally, for example in consumer products, by requiring warnings in advance of those exposures.

What does Proposition 65 regulate?

Proposition 65 regulates substances officially listed by California as causing cancer or birth defects or other reproductive harm in two ways. The first regulatory arm of Proposition 65 prohibits businesses from knowingly discharging listed substances into drinking water sources, or onto land where the substances can pass into drinking water sources. The second regulatory arm of Proposition 65 prohibits businesses from knowingly exposing individuals to listed substances without providing a clear and reasonable warning.

How do I return my wine glasses to UncommonGoods, LLC?

1. After you receive your notice of the recall via mail, contact the Uncommon Goods Product Support team at 888-981-4378 or MWGreturn@uncommongoods.com.  Please have the reference code provided in the letter we sent to you available for phone confirmation.  If emailing please provide your reference code in the subject line of your email.
2. If you decide to return the wine glasses, we will send you a credit of $2.00 which can be used for the cost of shipping materials, such as a box, tape, and packing material. We will either credit the card used in the original purchase or we will issue a refund check. We will process the credit once you contact us for a shipping label. 
3. Upon receipt of the return shipping label, please affix it to your box containing the wine glasses.  Please deliver the box to your nearest UPS store. You may also give the package to your usual UPS driver if one visits you at home or office regularly.
4. Once the Musical Wine Glasses are returned to UncommonGoods we will credit the cost of the product and shipping. We will either credit the card used in the original purchase or we will issue a refund check.

I have not received my return shipping label.  When will it arrive?

Please contact Uncommon Goods Product Support team at 888-981-4378 to confirm the shipment of your label.