Customer Support/We've got your answers here!/Shipping Options & Pricing

Shipping options and costs

Jennifer Grim
posted this on May 11, 2012, 12:33 PM


Our shipping prices are based on the value of the items in your order and on the service level you choose. When calculating your total shipping time, please keep in mind that the day the package is shipped or picked up from our warehouse is not considered the first business day; start counting business days from first full day that the package is “in transit” to you.

Business days are Monday through Friday, excluding weekends and Federal holidays. 

Most of our items are in stock and will ship quickly. Orders for in-stock items placed before 5pm ET Monday through Friday will ship:

Economy shipping: within 8 days, arriving no later than the 9th business day after the order was placed.

Standard shipping: within 4 days, arriving 5 business days after the order was placed.

Preferred shipping: within 2 days, arriving 3 business days after the order was placed.

Expedited shipping: within 1 day, arriving 2 business days after the order was placed.

Express shipping: will ship the same day and arrive 1 business day later.

Items shipping directly from the vendor / artist and items on backorder will take longer, and this difference is noted on the item page. We’ll let you know throughout the checkout process if you’ve chosen one of these items before you pay for your order.

Not sure which shipping option to choose? We know that can be confusing, so watch our helpful video here:, call our Customer Service team at 888.365.0056, or email us at 

We love all 50 states! Click on the following link for shipping prices and timelines for Alaska and Hawaii

You’re a citizen of the world and need to ship something Internationally? Visit our International FAQ page



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